Returns & Exchanges

At Thin Lizzy, we want you to love your beauty results; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization Number.

• 2.
  Pack Securely

  Place the items in their original packaging, ensuring all components and promotional gifts are included to qualify for a full refund.

• 3.
  Label and Ship

  Affix the provided return shipping label to your package and drop it off at your nearest authorized postal service location.

• 4.
  Processing and Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.